Stripe billing portal
How the Stripe customer portal connects to Protegon Billing.
What it is for
Paid subscriptions and add-ons are processed with Stripe. The in-app control Open billing portal opens Stripe’s customer portal for payment method, invoices, and subscription changes.
When to use it
- You already subscribed to a paid plan.
- You need to self-serve billing changes without leaving Stripe’s hosted flow.
How to do it
Step 1 — Subscribe in Billing first
Choose a paid plan under Subscribe so a Stripe customer/subscription exists.
Step 2 — Open the portal
Click Open billing portal from Billing (or Profile).
Step 3 — Verify back in Protegon
Return to Billing and confirm Current plan and usage match your change.
Good to know
- Packs, daily boost, and human review also rely on Stripe price configuration.
- There is no separate “disconnect Stripe” control beyond managing the subscription in the portal.
Common problems
Checkout or portal is unavailable.
Stripe may not be fully configured on this deployment. Ask your administrator, or retry later.