Domain verification fails
Fix missing or mismatched DNS TXT and HTTPS proofs.
What it is for
Verification fails when the expected TXT value or HTTPS file body is missing, mismatched, or not yet visible to the checker.
When to use it
- Check verification now fails
- Scans say the target is not under a verified domain
How to do it
Step 1 — Re-open instructions
On Add domain, click Show instructions and compare the record name/value or file URL/token exactly.
Step 2 — Fix DNS or HTTPS
Remove stale TXT values. For HTTPS, ensure no redirect and a 200 response with the exact token body.
Step 3 — Wait and recheck
DNS can take time to propagate. Click Check verification now again later.
Good to know
- Success messages name the method: DNS TXT or HTTPS file.
Common problems
Scans still say the hostname is not verified.
Verify the parent domain on Domain, then use a Target URL under that hostname.
Didn’t find a solution?
If the problem persists, note any support ref shown in an error message in the app, and share it with your administrator. Protegon does not display a separate support contact form in the product.