Account security
Practical habits for keeping your Protegon account safer.
What it is for
Account security in the product centers on a strong password, control of your email, and signing out on shared devices. There is no in-app MFA enrollment screen.
When to use it
- You create an account.
- You use Protegon on a shared computer.
How to do it
Step 1 — Use a strong password
Follow the password rules shown at signup and in Profile (at least 20 characters in the UI).
Step 2 — Keep email access secure
Email receives verification and reset codes. Protect that inbox.
Step 3 — Sign out when done
Use Sign out on shared devices.
Good to know
- Do not share access tokens or screenshots that include secrets.
- If you see a support ref in an error, share it only with trusted administrators.
- Privacy details are described on the Privacy legal page.
Common problems
I suspect someone else used my account.
Sign out everywhere you can, Update password on Profile, and review Billing for unexpected charges via Open billing portal.